Privacy Policy

Last updated: February 06, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1. Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

1.2. Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for You to access our Service or parts of our Service.

• Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy): Refers to Ayoah Transportation, Flatlands Ave, Brooklyn, NY USA.

• Cookies: Small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.

• Country: Refers to New York, United States.

• Device: Any device that can access the Service such as a computer, a cell phone, or a digital tablet.

• Personal Data (or "Personal Information"): Any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.

• Service: Refers to the Website.

• Service Provider: Any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.

• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website: Refers to Ayoah Transportation, accessible from https://ayoahtransportation.com/.

• You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Collecting and Using Your Personal Data

2.1. Types of Data Collected

2.1.1. Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

2.1.2. Usage Data

Usage Data is collected automatically when using the Service.

• General Data: This may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

• Mobile Access: When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

• Browser Signals: We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

2.1.3. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

• Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

• Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies (Session Cookies): Essential to provide You with services available through the Website and to authenticate users.

• Cookies Policy / Notice Acceptance Cookies (Persistent Cookies): Identifies if users have accepted the use of cookies on the Website.

• Functionality Cookies (Persistent Cookies): Allows Us to remember choices You make when You use the Website (e.g., login details or language).

2.2. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service.

• To manage Your Account.

• For the performance of a contract.

• To contact You (email, calls, SMS, push notifications).

• To provide You with news, special offers, and general information about other goods/services.

• To manage Your requests.

• For business transfers (mergers, acquisitions, etc.).

• For other purposes (data analysis, usage trends, improving Service).

Sharing of Your Personal Data
We may share Your Personal Data in the following situations:

• With Service Providers: To monitor and analyze the use of our Service, to contact You.

• For business transfers: In connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition.

• With Affiliates: We will require affiliates to honor this Privacy Policy.

• With business partners: To offer You certain products, services, or promotions.

• With other users: If You interact in public areas, Your information may be viewed by all users.

• With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

EXCEPTION FOR TEXT MESSAGING DATA:
Notwithstanding the above categories, text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

2.3. Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

• Account Information: Duration of account relationship + up to 24 months.

• Support Tickets: Up to 24 months from closure.

• Chat Transcripts: Up to 24 months.

• Usage Data: Up to 24 months.

2.4. Transfer of Your Personal Data

Your information may be transferred to—and maintained on—computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will ensure appropriate safeguards are in place.

2.5. Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information by signing in to Your Account or by contacting Us.

2.6. Disclosure of Your Personal Data

We may disclose your data for Business Transactions, Law Enforcement requests, or other legal requirements (e.g., to prevent wrongdoing or protect personal safety).

2.7. Security of Your Personal Data

We strive to use commercially reasonable means to protect Your Personal Data, but remember that no method of transmission over the Internet is 100% secure.

3. SMS/Text Messaging Policy

By providing your mobile phone number and opting in, you consent to receive text messages from Ayoah Go Transportation.

3.1. Consent to Receive Messages

You consent to receive recurring text messages, which may include:

• Application status updates

• Onboarding information and instructions

• Requests for additional information

• Important company announcements for drivers

3.2. Opt-Out

You can opt-out of receiving text messages at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at info@ayoahgo.com.

3.3. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier plan. Ayoah Go Transportation is not responsible for any carrier charges.

3.4. Privacy of Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and aware that Your child has provided Us with Personal Data, please contact Us.

5. Links to Other Websites

Our Service may contain links to other websites not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit.

6. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: info@ayoahgo.com

• By phone: +1 917 768 0080